Understanding the motivations, perspectives, and drivers of each generation can facilitate the nurse leader’s ability to better understand generational differences. As global immigration continues to impact Canada, there is a greater need to understand cultural differences and minimize conflict that is detrimental to building effective teams.
Capitalizing on the best each individual has to offer can create a powerful network of nurses and maximize their contributions to working collaboratively in providing safe, quality patient care. Over the next ten years, we will see a large number of Baby Boomers retire and Generations X and Y will continue to actively engage in the workforce and assume leadership roles. Our collective understandings of workplace diversity can leverage staff cooperation and collaboration in a high-intensity health care workplace.
After completing this chapter, you should now be able to:
- Describe the concepts of culture, cultural competence, and cultural safety in leading and managing nursing.
- Discuss cultural diversity and the ways in which people differ.
- Apply theoretical models that facilitate culturally competent patient care.
- Describe the generational differences among Veterans, Baby Boomers, Generation X, and Generation Y.
- Identify and describe the issues of workplace diversity in health care organizations for nursing staff, nursing leaders, and patients and families.
- Describe how the nurse leader can manage workplace diversity.
- Why is understanding cultural and generational differences important in clinical practice?
- What can nurse leaders do to manage diversity in health care organizations?
- How can a registered nurse be an effective follower in supporting diversity in the workplace?
- Define cultural safety and cultural competency.
- Differentiate cultural safety from cultural competence.
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