24.6: Review Questions
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1.
Which action should the nurse perform when teaching a client with LEP and who is from a culture different than their own?
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Use accurate medical terms
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Assume the client has basic math skills
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Perform a health literacy assessment
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Research practices of the client’s culture online
2.
A community health nurse has taken the Promoting Cultural and Linguistic Competency Self-Assessment Checklist for Personnel Providing Primary Health Care Services and is reviewing the results. Which action describes how the results of this self-assessment checklist should be utilized?
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To identify areas for self-improvement
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To determine readiness for job advancement
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To rate job performance
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To discipline an employee
3.
Which action by a health care organization is an example of a leadership commitment to cultural competence?
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Developing a policy for use of trained interpreters
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Enhancing client satisfaction
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Improving health care outcomes
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Increasing health care access to all individuals
4.
Which action by a nurse promotes a welcoming environment for culturally diverse clients?
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Calling the client by the name on their birth certificate
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Using a family member to interpret for a client with LEP
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Displaying brochures and posters that represent diversity
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Providing a client’s bill of rights in languages other than English
5.
Which action by a nurse working at a community health center is an example of using the ACCESS model of transcultural care?
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Utilizing a standardized plan of care
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Developing the plan of care with the client
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Using a plan of care developed for a specific cultural group
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Collaborating with other nurses to develop the plan of care
6.
Which action by a health care organization demonstrates the development of a culturally and linguistically competent plan to meet the needs of diverse populations of the community?
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Informing the community about their cultural needs
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Collaborating with community leaders
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Developing strategies that have worked at other health care organizations
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Developing consistent strategies that will not change over time
7.
A nurse is evaluating the effectiveness of a cultural competence training program. Which outcome is the nurse most likely to measure?
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Increase in client acuity levels
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Reduction in health care costs
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Improvement in client satisfaction scores
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Decrease in client wait times
8.
A nurse is a member of an interdisciplinary committee whose goal is to develop a culturally and linguistically competent organization. Which action by the committee would help to meet this goal?
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Develop an organizational mission statement for cultural competence
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Encourage each department to develop a cultural competency plan
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Encourage employees to find ways to develop their cultural competence
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Hire individuals with the most work experience
9.
Using the National CLAS as a guide, which service should be offered to clients who have LEP?
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Availability of interpreter services at a minimal fee
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Language assistance in the client’s preferred language
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Interpretation services using family members
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Trained interpretation within 48 hours of hospital admission
10.
Which action by a community health center demonstrates its commitment to providing a welcoming environment for LGBTQIA+ individuals?
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Clearly marking restrooms for men and women
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Including options other than male/female on intake forms
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Using pronouns consistent with outward appearance
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Avoiding asking about sexual orientation