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2.4: Post-test

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    67570

    • Erin O'Hara-Leslie, Amdra C. Wade, Kimberly B. McLain, SUNY Broome
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    Post Test \(\PageIndex{1}\)

    1. Put in order of importance, or the order in which needs should be met, the following needs from Maslow’s Hierarchy of Needs:

    1. Safety and Security Needs
    2. Love and Belonging Needs
    3. Physical Needs
    4. Self-actualization Needs
    5. Self-esteem Needs

    2. Which of the following statements best reflects cultural competence?

    1. Telling an Asian child, “You must get all A’s in math because all Asians are good at math.”
    2. Telling a Spanish speaking patient, “You are in America now. You should learn to speak English.”
    3. Telling your boss, “I will only work with Caucasian patients.”
    4. Asking your patient who is Native American, “Tell me about your beliefs so that I can understand you more.”

    3. True or False: It is important to find out your patient’s gender preference, preferred name, and who is considered to be part of their family to ensure health care is provided in a culturally competent manner.

    4. Which of the following is NOT a cliche?

    1. “It will all work out for the best.”
    2. “I know exactly how you feel.”
    3. “Hang in there. It will get better.”
    4. “You sound as if you are feeling scared. Would you like to talk about it?”
    5. “We are never given more than we can handle.”

    5. Which of the following are nonverbal methods of communication? Select all that apply.

    1. Nodding
    2. Tone of voice
    3. Crossing arms over the chest
    4. Eye contact
    5. Touching a shoulder
    6. How near a person stands to another
    7. Slouching in a seat
    8. Rolling of the eyes
    9. Sighing

    6. Which of the following are things you can do to show you are a good listener? Select all that apply.

    1. Face the person you are speaking.
    2. Respect cultural differences and beliefs
    3. Avoid calling patients “honey” or “dear” and use their preferred name of address.
    4. Provide silence so a patient can gather their thoughts.
    5. Restate what you heard the patient say and ask for clarification when you are unsure of what they are trying to express.
    6. Don’t finish the patient’s sentences or interrupt them while they are speaking.

    7. Which of the following is an effective means of communicating with a person who has a hearing impairment?

    1. Shout as loud as you can.
    2. Stand behind the patient while talking to them.
    3. Use a high pitched and loud voice.
    4. Avoid talking to the patient at all, because they can’t hear you anyway.
    5. Stand in front of the patient and use a clear, low voice while speaking.

    8. Which of the following is an effective way to help a person with a visual impairment?

    1. Ensure the patient wears their glasses.
    2. Use the clock method to indicate where food is during mealtimes.
    3. Ensure the patient knows the objects in their path while walking.
    4. Keep the environment clutter free to avoid falls.
    5. Read aloud to the patient if they are unable to do so.

    9. What is the best way to establish a therapeutic relationship?

    1. Don’t allow patients to make choices. Tell them what to do.
    2. Arrive to work on time and complete assigned tasks.
    3. Do things for the patient they are able to do independently, as it is important they rely on the home care worker as much as possible.
    4. Tell anyone who asks about the patient as much information as you know.

    10. True or False: It is okay to continue to visit a patient once they are no longer receiving home care services from the agency.

    11. Which of the following is an example of objective information that can be included in documentation?

    1. “The patient was very rude to me this morning when I tried to bathe him.”
    2. “The patient’s right leg is swollen, red, and warm to the touch.”
    3. “I don’t think the patient should be allowed to visit with their family because she cries when they leave.”
    4. “I think the patient has a cold because he sneezed a lot today.”

    12. True or False: Documentation should be completed immediately after a home care visit once tasks have been completed, and before moving on to work with the next patient.

    13. True or False: An error in documentation should have one line drawn through it with the home care worker’s initials and the date next to the error.

    14. True or False: It is okay to document all the tasks on the home care worker’s assigned task list before they are completed.

    15. True or False: Abuse that is witnessed or suspected must always be documented and reported to a supervisor immediately.

    16. Which of the following are examples of abuse and/or neglect? Select all that apply.

    1. Bite marks
    2. Yelling at a patient
    3. Violence witnessed in the home
    4. Not pureeing food as directed in the Care Plan, for a patient who cannot chew
    5. Harshly pushing a fork into a patient’s mouth when they refuse to open their mouth
    6. Allowing a patient to lie in their own urine or feces
    7. Burn marks
    8. Pressure ulcers

    17. True or False: Patients have a right to be informed of the health care they are to receive and they have a right to refuse treatment and make decisions about their own health care.

    18. Which of the following are ways to protect patient confidentiality? Select all that apply.

    1. Only share information with people the patient designates can receive information.
    2. Don’t include identifying patient information in voicemails or emails.
    3. Don’t take photos of a patient, their home, or belongings.
    4. Don’t talk about patients in public places.
    5. Don’t tell family, friends, or people outside the healthcare team information about the patient.

    19. True or False: A DNR order is a physician order which states the patient does not want CPR to be performed.

    20. True or False: HIPPA is a law that protects a patient’s right to privacy about their health care. If a HHA/PCA violates this right to privacy, it can result in monetary fines, prison sentence, and/or getting fired.

    Answer

    1. C, A, B, E, D

    2. D

    3. True

    4. D

    5. These are all nonverbal methods of communication

    6. All are ways to show you are a good listener

    7. E

    8. All are effective ways to help a person with a visual impairment

    9. B

    10. False

    11. B

    12. True

    13. True

    14. False

    15. True

    16. All are signs of abuse or neglect

    17. True

    18. All are ways to protect patient confidentiality.

    19. True

    20. True

    This page titled 2.4: Post-test is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Erin O'Hara-Leslie, Amdra C. Wade, Kimberly B. McLain, SUNY Broome (OpenSUNY) via source content that was edited to the style and standards of the LibreTexts platform; a detailed edit history is available upon request.