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2.9: References

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    American Association of Colleges of Nursing. (2021). The essentials: Competencies for professional nursing education. https://www.aacnnursing.org/Portals/...tials-2021.pdf

    American Nurses Association. (2015). Nursing: Scope and standards of practice (3rd ed.). www.nursingworld.org/~4af71a/globalassets/catalog/book-toc/nssp3e-sample-chapter.pdf

    Amoah, V. M., Anokye, R., Boakye, D. S., Acheampong, E., Budu-Ainooson, A., Okyere, E., Kumi-Boatang, G., Yeboah, C., & Afriyie, J. O. (2019). A qualitative assessment of perceived barrier to effective therapeutic communication among nurses and patients. BMC Nursing, 18(4). https://bmcnurs.biomedcentral.com/ar...912-019-0328-0

    Babaii, A., Mohammadi, E., & Sadoghiasl, A. (2021). The meaning of the empathetic nurse-patient communication: A qualitative study. Journal of Patient Experience, 8. doi.org/10.1177/23743735211056432

    Bambaeeroo, F., & Shokrpourm, N. (2017). The impact of the teachers’ non-verbal communication on success in teaching. Journal of Advances in Medical Education and Professionalism. 5(2), 51–59. www.ncbi.nlm.nih.gov/pmc/articles/PMC5346168/

    Bas-Sarmiento, P., Fernández-Gutiérrez, M., Díaz-Rodríguez, M., & iCARE Team. (2019). Teaching empathy to nursing students: A randomized controlled trial. Nurse Education Today, 80, 40–51. https://doi.org/10.1016/j.nedt.2019.06.002

    Baugh, A. D., Vanderbilt, A. A., & Baugh, R. F. (2020). Communication training is inadequate: The role of deception, non-verbal communication, and cultural proficiency. Medical Education Online, 25(1). doi.org/10.1080/10872981.2020.1820228

    Bazzanoe, A. N., Stolow, J. A., Duggal, R., Oberhelman, R. A., & Var, C. (2020). Warming the postpartum body as a form of postnatal care: An ethnographic study of medical injections and traditional health practices in Cambodia. PLoS One, 15(2), e0228529. https://doi.org/10.1371/journal.pone.0228529

    Bedford, M. (2018). Unconscious bias in healthcare. Quality Interactions. https://www.qualityinteractions.com/...-in-healthcare

    Dahm, M. R., Williams, M., & Crock, C. (2022). “More than words” interpersonal communication, cognitive bias, and diagnostic errors. Patient Education and Counseling, 105(1) 252–256. www.sciencedirect.com/scienc...414?via%3Dihub

    Droppa, M., & Lee, H. (2014). Motivational interviewing: A journey to improve health. Nursing 2023, 44(3), 40–45. https://pubmed.ncbi.nlm.nih.gov/24463613/

    Fessell, D. P., & Goleman, D. (2020). How health care workers can take care of themselves. Harvard Business Review. https://hbr.org/2020/05/how-health-c...-of-themselves

    FitzGerald, C., & Hurst, S. (2017). Implicit bias in healthcare professionals: A systematic review. BMC Medical Ethics, 18(19). https://bmcmedethics.biomedcentral.c...910-017-0179-8

    Gaines, K. (2023). Nursing ranked as the most trusted profession for the 21st year in a row. nurse.org. https://nurse.org/articles/nursing-r...st-profession/

    Gopal, D. P., Chetty, U., O’Donnell, P., Gajria, C., & Blackadder-Weinstein, J. (2021). Implicit bias in healthcare: Clinical practice, research and decision making. Future Healthcare Journal, 8(1), 40–48. www.ncbi.nlm.nih.gov/pmc/articles/PMC8004354/

    Kunsman, T. (2022). Fifteen Communication Barriers: How to overcome them this year. Communications [Modified April 29, 2022]. everyonesocial.com/blog/comm...tion-barriers/

    Kwame, A., & Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient interactions: Barriers, facilitators, and the way forward. BMC Nursing, 20(1), 158. https://doi.org/10.1186/s12912-021-00684-2

    Martin, C. T., & Chanda, N. (2016). Mental health clinical simulation: Therapeutic communication. Clinical Simulation in Nursing, 12(6), 209–214. www.sciencedirect.com/scienc...76139916000256

    Meng, L., & Qi, J. (2018). The effect of an emotional intelligence intervention on reducing stress and improving communication skills of nursing students. NeuroQuantology, 16(1), 37–42. https://doi.org/10.14704/nq.2018.16.1.1175

    Mosaic Projects. (n.d.). White paper: Communication theory. https://www.mosaicprojects.com.au/Wh...ion_Theory.pdf

    Nakamura, Y., Yoshinga, N., Tanoue, H., Nakamura, S., Aioshi, K., & Shiraishi, Y. (2017). Development and evaluation of a modified brief assertiveness training for nursing in the workplace: A single-group feasibility study. BMC Nursing, 16(29). https://doi.org/10.1186/s12912-017-0224-4

    Nordquist, R. (2019). A receiver’s role in clear, effective communication is an important one. ThoughtCo. https://www.thoughtco.com/receiver-c...cation-1691899

    Osbourne, H. (2006). Health literacy: How visuals can help tell the healthcare story. Journal of Visual Communication in Medicine 29(1), 28–32. https://www.healthliteracy.com/wp-co..._Comm_3-06.pdf

    Patient Engagement Hit. (2022). Understanding patient rights to medical interpreters, language access. patientengagementhit.com/fea...anguage-access

    Rodziewicz, T. L., Houseman, B., & Hipskind, J. E. (2023). Medical error reduction and prevention. In StatPearls [Internet]. StatPearls Publishing. www.ncbi.nlm.nih.gov/books/NBK499956/

    Schultz, J. (2021). Motivational interviewing steps: 4 key processes for change. PositivePsychology.com. positivepsychology.com/motiv...viewing-steps/

    Sibiya, M. N. (2018). Effective communication in nursing. InTech. https://doi.org/10.5772/intechopen.74995

    Society for Health Communication. (2016). About health communication. https://www.societyforhealthcommunic...-communication

    The National Board of Certification for Medical Interpreters (NCBMI). (2016). National Board of Certification for Medical Interpreters. https://www.certifiedmedicalinterpreters.org/

    U.S. Department of Health and Human Services. (n.d.). Health information privacy. www.hhs.gov/hipaa/index.html

    Vermeir, P., Vandijck, D., Degroote, S., Peleman, R., Verhaeghe, R., Mortier, E., Hallaert, G., Van Daele, S., Buylaert, W., & Vogelaers, D. (2015). Communication in healthcare: A narrative review of the literature and practical recommendations. International Journal of Clinical Practice, 69(11), 1257–1267. www.ncbi.nlm.nih.gov/pmc/articles/PMC4758389/

    Vrana, S. R., Vrana, D. T., Penner, L. A., Eggly, S., Slatcher, R. B., & Hagiwara, N. (2018). Latent sematic analysis: A new measure of patient-physician communication. Social Science & Medicine, 198, 22–26. https://pubmed.ncbi.nlm.nih.gov/29274615

    Yang, R., Zeng, K., & Jiang, Y. (2022). Prevalence, factors and association of electronic communication use with patient perceived quality of care from the 2019 Health Information National Trends Survey 5-cycle 3: Exploratory study. Journal of Medical Internet Research, 24(2), e27167. https://doi.org/10.2196/27167

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