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8.5: Key Terms

Last updated

Dec 24, 2024
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- 8.4: Summary
- 8.6: Assessments

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active listening: a communication technique in which the listener intentionally places all their attention on the person speaking; this can include multiple forms of verbal (not interrupting, asking pertinent questions) and nonverbal communication (facing the person, eye contact)

acuity: the severity and complexity of patient illness

acute care: a type of inpatient medical care for patients who require monitoring and medical assistance from professionally trained healthcare providers

against medical advice (AMA): when a patient under inpatient medical care voluntarily leaves the hospital even though the medical team does not recommend it; also the name of the documentation form that is placed in the patient chart if the patient insists on leaving the facility

ambulatory care: patient care given in outpatient settings, which includes doctor’s offices, clinics, and outpatient surgery centers

designated learner: the patient or family member who accepts the discharge teaching and instructions given to the patient upon discharge

home health agency (HHA): a service that provides medical care in a patient’s place of residence

intensive care unit (ICU): an inpatient hospital unit for patients who are critically ill and require very close monitoring

interfacility transfer: the transfer of patient care between medical facilities; this can include from one acute care hospital to another, or from an LTAC or LTC facility to an acute care inpatient unit

long-term acute care (LTAC) facility: a type of care for patients with long-term acute care needs

long-term care (LTC) facility (also, nursing home): a type of permanent medical facility that provides subacute care

medical-surgical unit: an inpatient hospital unit for patients with medical needs that cannot be addressed in an ambulatory setting but are not severe enough to warrant critical care admission

nonverbal communication: the use of gestures and facial expressions to convey meaning

nursing home: a long-term care facility that provides permanent residence and medical assistance to its residents

percutaneous endoscopic gastrostomy (PEG) tube: a tube that is inserted into a patient’s abdomen to enable them to receive tube feedings; typically needed when a patient is unable to swallow food safely

power of attorney (POA): a legally binding agreement that documents that an individual gives authority to manage personal matters (such as medical care, financial business, or property) to a chosen representative, often a significant other or close family member

primary team: the team that admits the patient and leads the discharge discussion

rounds: a daily routine in the inpatient setting that involves a recap of the patient’s hospital course from admission to the most recent update on their condition

SBAR: the Joint Commission’s best practice standard, an evidence-based communication tool that stands for Situation, Background, Assessment, Recommendation

step-down unit: a transitional inpatient unit, usually when the patient is well enough to leave the intensive care unit but still requires more monitoring than a patient on the medical-surgical unit

sundowning: a phenomenon where adults (often older) become confused when the sun sets

triage: a method of evaluating patients according to the severity of their complaints and ensuring that patients with the most serious and potentially life-threatening symptoms that can be helped are seen first

verbal communication: the use of words and language to convey meaning

voluntary consent: documented consent from a patient that they agree to treatment

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