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14.6: Summary

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    Information technology has advanced the delivery of health care services. There are many benefits, including quick access to up-to-date medical information, accessibility for clients who may otherwise have to travel long distances to meet with a specialist, and availability of information 24 hours a day, 7 days a week at the click of a button. Nurses must consider legal and ethical challenges related to the use of technology in health care in order to provide safe, efficient, and effective care to all clients either virtually or in person.

    After completing this chapter, you should now be able to:

    1. Define the terms nursing informatics, eHealth, and mHealth.
    2. Identify the risks and benefits of using electronic health records.
    3. Recognize the need for standardized terminologies.
    4. Verbalize the role and importance of telehealth and telehomecare.
    5. Differentiate between telehealth and telehomecare.
    6. Recognize and understand the various web 2.0 tools used in health care.
    7. Discuss the role of nurses in developing clients’ health literacy.
    8. Describe the necessary steps to ensure privacy and security of personal health information.


    1. Review your current social media presence then describe the risks and benefits of using social media in a professional setting. Reflect on what you found. Now consider any risks and benefits related to your nursing image and professionalism.
    2. Review the Health on the Net (HON) code principles for medical and health websites. Find three websites that relate to your area of clinical interest. Would you recommend these websites to your clients? Why or why not?
    3. Reflect on a situation where a member of a health care team was reprimanded for posting information on social media. How will you ensure that you are maintaining confidentiality using social media?
    4. Review HIPA, HIPAA, and FOIP guidelines. How do you ensure that you are maintaining health information confidentiality in the clinical setting? What steps are taken by a health care organization to ensure confidentiality of health information? What information can a client request to see before, during, or after receiving medical care? What steps must be taken by the client to receive their personal health information?


    Aungst, T. D., Clauson, K. A., Misra, S., Lewis, T. L., & Husain, I. (2014). How to identify, assess and utilise mobile medical applications in clinical practice. International Journal of Clinical Practice, 68(2), 155–162. doi:10.1111/ijcp.12375

    Canada Health Infoway. (2018). Why electronic health records? Retrieved from:

    Canadian Association of Schools of Nursing [CASN]. (2012). Nursing Informatics: Entry-to-practice competencies for registered nurses. Retrieved from:

    Canadian Health Outcomes for Better Information and Care Project. (n.d.). Inclusion of nursing-related patient outcomes in electronic health records. Retrieved from:

    Canadian Nurses Association [CNA]. (2017). Code of ethics for registered nurses [2017 edition]. Retrieved from:

    Canadian Nurses Protective Society [CNPS]. (2012). infoLAW: Social media, 19(3). Retrieved from

    Cummings, E., Borycki, E. M., & Roehrer, E. (2013). Issues and considerations for healthcare consumers using mobile applications. Enabling Health and Healthcare through ICT, 227–231. doi:10.3233/978-1-61499-203-5-227

    Government of Alberta. (2017). Guidelines and Practices: 2009 Edition. Retrieved from:

    Government of Saskatchewan. (2003). The Health Information Protection Act quick reference sheet. Retrieved from

    Government of Saskatchewan. (n.d.). Your personal health information and privacy. Retrieved from:

    Health on the Net Foundation. (2017). The commitment to reliable health and medical information on the internet. Retrieved from:

    Li, C. (April 15, 2014). Twitter. Retrieved from:

    Martinez-Pérez, B., de la Torre-Diez, I., & López-Coronado, M. (2013). Mobile health applications for the most prevalent conditions by the world health organization: Review and analysis. Journal of Medical Internet Research, 15(6), e120.

    Ristau, R. A., Yang, J., & White, J. R. (2013). Evaluation and evolution of diabetes mobile applications key factors for health care professionals seeking to guide patients. Diabetes Spectrum, 26(4), 211–214.

    Sewell, J. (2016). Informatics and nursing: Opportunities and challenges. Philadelphia PA: Wolters Kluwer.

    SNOMED International. (n.d.). SNOMED CT: The global language of healthcare. Retrieved from:

    US Department of Health & Human Services. (n.d.). Health Information Privacy.Retrieved from:

    This page titled 14.6: Summary is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Shauna Davies via source content that was edited to the style and standards of the LibreTexts platform; a detailed edit history is available upon request.