Guidelines |
Additional Information |
Be cautious and focused when preparing medications. |
Avoid distractions. Some agencies have a no-interruption zone (NIZ) where health care providers can prepare medications without interruptions. |
Check and verify allergies. |
Always ask the patient about their medication allergies, types of reactions, and severity of reactions. Verify the patient’s medical record for documented allergies. |
Use two patient identifiers and follow agency policy for patient identification. |
Use at least two patient identifiers before administration and compare information against the medication administration record (MAR). |
Perform appropriate patient assessments before medication administration. |
Assess the patient prior to administering medications to ensure the patient is receiving the correct medication, for the correct reason, and at the correct time. For example, a nurse reviews lab values and performs a cardiac assessment prior to administering cardiac medication. See more information regarding specific patient assessments during parenteral medication administration in the “Applying the Nursing Process” section. |
Be diligent and perform medication calculations accurately. |
Double-check and verify medication calculations. Incorrect calculation of medication dosages causes medication errors that can compromise patient safety. |
Use standard procedures and evidence-based references. |
Follow a standardized procedure when administering medication for every patient. Look up current medication information in evidence-based sources because information changes frequently. |
Communicate with the patient before and after administration. |
Provide information to the patient about the medication before administering it. Answer their questions regarding usage, dose, and special considerations. Give the patient an opportunity to ask questions and include family members if appropriate. |
Follow agency policies and procedures regarding medication administration. |
Avoid work-arounds. A work-around is a process that bypasses a procedure or policy in a system. For example, a nurse may “borrow” medication from one patient’s drawer to give to another patient while waiting for an order to be filled by the pharmacy. Although performed with a good intention to prevent delay, these work-arounds fail to follow policies in place that ensure safe medication administration and often result in medication errors. |
Ensure medication has not expired. |
Check all medications’ expiration dates before administering them. Medications can become inactive after their expiration date. |
Always clarify an order or procedure that is unclear. |
Always verify information whenever you are uncertain or unclear about an order. Consult with the pharmacist, charge nurse, or health care provider, and be sure to resolve all questions before proceeding with medication administration. |
Use available technology to administer medications. |
Use available technology, such as bar code scanning, when administering medications. Bar code scanning is linked to the patient’s eMAR and provides an extra level of patient safety to prevent wrong medications, incorrect doses, or wrong timing of administration. If error messages occur, it is important to follow up appropriately according to agency policy and not override them. Additionally, it is important to remember that this technology provides an additional layer of safety and should not be substituted for the checking the five rights of medication administration. |
Be a part of the safety culture. |
Report all errors, near misses, and adverse reactions according to agency policy. Incident reports improve patient care through quality improvement identification, analysis, and problem solving. |
Be alert. |
Be alert to error-prone situations and high-alert medications. High-alert medications are those that can cause significant harm. The most common high-alert medications are anticoagulants, opiates, insulins, and sedatives. Read more about high-alert medications in the “Basic Concepts of Administering Medications” section. |
Address patient concerns. |
If a patient questions or expresses concern regarding a medication, stop the procedure and do not administer it. Explore the patient’s concerns, review the provider’s order, and, if necessary, notify the provider. |