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- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.07%3A_Barriers_to_Effective_CommunicationIt is therefore, easy to misinterpret the message, or to interpret it correctly, but to decide not to pursue its hidden meaning this leads to obstruction to communication. Nurses who might have been c...It is therefore, easy to misinterpret the message, or to interpret it correctly, but to decide not to pursue its hidden meaning this leads to obstruction to communication. Nurses who might have been confident in spending time with patients in an area where this was valued, when faced with a task-orientated culture have the dilemma of fitting into the group or being outside the group and spending time engaging with patients.
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.01%3A_IntroductionNurses usually act as first responders to complex humanitarian crises and disasters; protectors and advocates for the community and communicators and co-ordinators within teams. Nurses speak to people...Nurses usually act as first responders to complex humanitarian crises and disasters; protectors and advocates for the community and communicators and co-ordinators within teams. Nurses speak to people of varying educational, cultural and social backgrounds and must do so in an effective, caring and professional manner, especially when communicating with patients and their families [5].
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.12%3A_Therapeutic_InteractionsProblem solving: If a patient discuss his/her problems with a nurse, the nurse helps the patient to analyze the problem, consider possible alternative ways of handling it and how to decide which way i...Problem solving: If a patient discuss his/her problems with a nurse, the nurse helps the patient to analyze the problem, consider possible alternative ways of handling it and how to decide which way is the best. Give emotional support: The presence of an empathetic nurse, that is, one who can enter into the patient’s shoes and understand the patient’s experience, is immensely supportive of the patient.
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.14%3A_Therapeutic_Communication_TechniquesThis shows that you are aware of what is happening to the patient and encourages him/her to talk about it This technique is used to indicate that a specific part of the discussion is coming to an end ...This shows that you are aware of what is happening to the patient and encourages him/her to talk about it This technique is used to indicate that a specific part of the discussion is coming to an end and that if the patient wishes to say any more, she should do so This is used to guide the conversation to another subject, without losing the continuity of the conversation
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.15%3A_Counter-Productive_Communication_TechniquesThere are certain counter-productive communication techniques that the nurse should avoid as they do not assist in the recovery of the patient and do not have any therapeutic value. The nurse passes j...There are certain counter-productive communication techniques that the nurse should avoid as they do not assist in the recovery of the patient and do not have any therapeutic value. The nurse passes judgment on the patient’s behavior, thoughts or feelings and in doing so, places herself in the position of an adversary or a person who knows better and more This places the nurse and the patient on opposite sides and does not promote further openness on the part of the patient
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.10%3A_Communicating_by_PhoneThe way in which the pone is answered and a message is interpreted needs special skills because the body language of the person at the other end of the phone line cannot be seen. Politely listen to th...The way in which the pone is answered and a message is interpreted needs special skills because the body language of the person at the other end of the phone line cannot be seen. Politely listen to the message and make notes if you think you may not remember all the information. If you are asked to call another person, note the date, time, caller’s name and telephone number together with the message.
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.03%3A_Communication_processInteraction between people is cyclic, which means that what one person says and does evokes a reaction from the other person, and this reaction again stimulates another reaction from the first person ...Interaction between people is cyclic, which means that what one person says and does evokes a reaction from the other person, and this reaction again stimulates another reaction from the first person [10, 11]. Three things are needed for successful communication. They are: A sender; A clear message; and A receiver [12].
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.09%3A_Communicating_with_patientsThe first point is that you are there to provide care and support to the patient. Be open, respectful and gracious in all your interactions with the patient and keep his/her cultural preferences in mi...The first point is that you are there to provide care and support to the patient. Be open, respectful and gracious in all your interactions with the patient and keep his/her cultural preferences in mind. Use words that are non-threatening – explain what you would like to do and do not give orders to the patient. Always stand so that the patient can see the nurse’s face when communicating, as lip reading is part of all normal hearing.
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.06%3A_Communication_ProcessThe communication process may be explained by means of a linear model of communication, interactive model of communication or transactional model of communication [11]. Features such as time, messages...The communication process may be explained by means of a linear model of communication, interactive model of communication or transactional model of communication [11]. Features such as time, messages, noise, fields of experience, frames of reference, meanings, shared systems of communicators and personal systems all pay a role in the process of communication.
- https://med.libretexts.org/Bookshelves/Nursing/Nursing_(Ulutasdemir)/03%3A_Effective_Communication_in_Nursing/3.02%3A_Principles_of_CommunicationPrinciples of communication can be summarized as follows: Communication is a process; Communication is not linear, but circular; Communication is complex; Communication is irreversible; and Communicat...Principles of communication can be summarized as follows: Communication is a process; Communication is not linear, but circular; Communication is complex; Communication is irreversible; and Communication involves the total personality [5].
