3: Effective Communication in Nursing Last updated Feb 2, 2023 Save as PDF 2.8: Conclusion 3.1: Introduction Page ID49257 Maureen Nokuthula SibiyaGümüşhane University via IntechOpen ( \newcommand{\kernel}{\mathrm{null}\,}\) 3.1: Introduction3.2: Principles of Communication3.3: Communication process3.4: Purpose of Communication3.5: Types of Communication3.6: Communication Process3.7: Barriers to Effective Communication3.8: Improving Communication3.9: Communicating with patients3.10: Communicating by Phone3.11: Assertive Communication3.12: Therapeutic Interactions3.13: Guidelines for Successful Therapeutic Interactions3.14: Therapeutic Communication Techniques3.15: Counter-Productive Communication Techniques3.16: Conclusion