5.13: Skills Checklist- Shampoo
- Page ID
- 70341
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- Gather Supplies: Shampoo basin if in bed, shampoo, conditioner if used, two washcloths or small towels, one large towel, gloves, and linen bag
- Routine Pre-Procedure Steps:
- Knock on the resident’s door.
- Perform hand hygiene.
- Maintain respectful, courteous, and professional communication at all times.
- Introduce yourself and identify the resident.
- Provide for privacy.
- Explain the procedure to the resident.
- Procedure Steps:
- Put on gloves.
- Place a basin underneath the client’s head and neck if they are in bed and place the drain over the garbage can located on the floor.
- Give the client a dry washcloth or towel to cover their face if desired.
- Check the water temperature for safety and comfort. Have the resident check the water temperature by placing their hand in the water in the basin or putting a wet washcloth on the back of their hand. Ask the resident if the temperature is comfortable to them.
- Wet their hair with a wet washcloth or by gently pouring water over their hair.
- Apply shampoo and lather while massaging scalp gently.
- Rinse their hair.
- Apply conditioner if used, massaging the scalp gently.
- Rinse their hair.
- Dry their hair gently and style it per the resident’s preference.
- While wearing gloves, empty the equipment.
- Rinse the equipment.
- Dry the basin.
- Return the equipment to storage.
- Dispose of soiled linen in a designated laundry hamper.
- Remove the gloves, turning them inside out.
- Post-Procedure Steps:
- Perform hand hygiene.
- Check for resident comfort and ask if anything else is needed.
- Ensure the bed is low and locked. Check the brakes.
- Place the call light or signaling device within reach of the resident.
- Open the door and privacy curtain.
- Perform hand hygiene.
- Document and report any skin or scalp issues or changes noted with the resident.


