6.4: Accuracy and Completeness
- Page ID
- 141131
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The primary responsibility of the interpreter is to deliver messages accurately and completely. This means nothing should be omitted, added, or changed. The goal is to allow both patient and provider to have full communicative autonomy, as if they were speaking directly to one another without a language barrier.
The Interpreter’s Role in Message Transfer
During an interpreted encounter, the interpreter:
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Receives the message in the source language.
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Analyzes and extracts meaning, considering not only the words but also context, tone, and non-verbal elements.
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Reformulates the message into the target language while maintaining accuracy and intent.
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Delivers the message to the listener in a way that supports clear understanding.
If the interpreter encounters a barrier (such as not understanding a word, needing clarification, or recognizing a cultural misunderstanding) they must intervene using established professional protocols.
Correcting Communication
When corrections are needed, interpreters have a duty to step in. This may include:
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Asking a speaker to repeat or slow down if something was missed.
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Requesting clarification for terms or concepts that are ambiguous.
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Alerting both parties when a cultural misunderstanding arises.
These interventions should be done briefly, respectfully, and in the first person whenever possible, to keep the flow of communication intact.